Follow the steps below to track your order and stay updated on your delivery.
How to Track Your Order
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number. You can use this tracking number to monitor your package in real time.
Step 1: Check your email inbox (and spam/junk folder) for a shipping confirmation email from us.
Step 2: Click the tracking link in the email, or copy the tracking number and enter it on the carrier's website.
Step 3: Track your package status — from shipping to out for delivery to delivered.
Shipping Information
Shipping Cost: Free standard shipping on all orders within the United States.
Handling Time: All orders are processed and dispatched within 1–2 business days.
Transit Time: After shipping, delivery typically takes 3–5 business days.
Tracking Notice: Tracking information may take up to 24 hours to become active after you receive the confirmation email.
Delivery Partners: We partner with reliable carriers including UPS and FedEx.
Didn't Receive Your Order?
If your order has not arrived within the expected delivery timeframe, please contact us. We will investigate the issue with the shipping carrier and provide you with an update as soon as possible.
If your package appears to be lost in transit, please contact us within 7 days of the expected delivery date. We will open an investigation with the carrier. If the package is confirmed lost, we will offer either a replacement (subject to stock availability) or a full refund.
Contact Us
Store Name: Oromar
Address: 2001 S Garey Ave, Chino, CA 91710, USA
Email: info@oromarjewels.com
Phone: +1 909-627-3197
Opening Hours: Pacific Daylight Time
Every Day: 11:00 AM - 6:00 PM
Response Time: We respond within 24 hours